Tender Details

Country: Greece
Summary: Provision of Citizen Service and Support Center Services for the N.P.D.D. Greek Land Registry
GRT Ref No: 129621570
Deadline: 08 Dec 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: EUR 270000
Notice Type: Tender
Document Ref. No.: 737855-2025
Purchaser's Detail:
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Description:
The object of the contract is the provision of services for the operation of a Citizen Service and Support Center which will manage the telephone calls to the Agency, by a Contracting company, which will have a modern telecommunications center, the necessary executive staff with experience and appropriate training and the required logistical infrastructure that will ensure a high level of service quality, in accordance with the defined technical specifications and requirements of the Agency. The above services will be provided through its single COMMUNICATION HUB Agency HELLENIC LAND LAND. The COMMUNICATION HUB (hereinafter for short CHUB ) is a system of unified digital management and processing of incoming requests, regardless of the entry portal (telephone or document) and requires the digital cooperation between the Agency's central services with the contractor for the operation of the Citizen Service and Support Center. Therefore, the Center will be interconnected/integrated from the beginning in the CHUB digital platform, used by the Agency. For telephone service, the contractor will install the software and use devices, provided by the Carrier and is obliged, in cooperation with the Carrier and the CHUB Contractor, to take all the necessary actions for the interconnection of the devices, which will be placed in its facilities, with the Carrier's telephone center via a VPN line (or another connection method that will choose...
Documents:

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Provision of Citizen Service and Support Center Services for the N.P.D.D. Greek Land Registry - Greece Tender

The GREEK LAND REGISTRY, a Government sector organization in Greece, has announced a new tender for Provision of Citizen Service and Support Center Services for the N.P.D.D. Greek Land Registry. This tender is published on GreeceTenders under GRT Ref No: 129621570 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-12-08.

The estimated tender value is EUR 270000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.